Your Secrets are Safe with Us
Fantasy Index is committed to protecting your privacy. The following text describes how we use the information you give us. We have tried to use plain language here, but if you have any questions or concerns, please contact us and we will do our best to help.
We will never share, rent or sell your personal information, including your e-mail address, phone number, mailing address, etc., with anyone outside of Fantasy Index.
We may share statistics with advertisers, but we will never give them your name or any specific data about you. For example, we might tell an advertiser that "33 percent of our visitors have Gmail addresses" or "1,700 people entered our Beat the Experts reader poll”, but we never tell them exactly who those people are.
Information Provided by You to Fantasy Index
To process your orders and to remember what products you have purchased, we ask for your name, e-mail address, and home address. This information is required to process and fulfill your order. We also ask you to define a password so the other owners in your league can't log in and view the updates you purchase, or re-route delivery from your e-mail box to theirs.
You can review and edit your personal data at any time at https://www.fantasyindex.com/members/profile
When you participate in discussions on the Fantasy Index website, we will display the user name you provide to us. We do not allow any other user to see your other personal information.
Your Credit Card Information
To fulfill your orders, we ask for your credit card information at the time of purchase. We do not keep your credit card information on file, so nobody can steal it. You must re- enter your credit card information each time you make a purchase. While there is some inconvenience, this practice provides a high level of protection for our customers. To learn more about how Fantasy Index keeps your transactions safe, please see https://www.fantasyindex.com/help-and-support/security.
Information Collected Automatically
When you visit the Fantasy Index website, certain information about your visit is automatically collected.
- Like almost all websites, we record information provided by your browser, including your IP address, the page you requested, how long you visit a page, how many times you visit a page, information you search for, browser type, browser language, and the date and time of your request. We use this traffic data to diagnose technical problems, to see which pages are more or less popular with customers, and for the purpose of general website administration.
- Like many websites, Fantasy Index uses Google Analytics to help us understand how people use the website so that we can continue to improve it and to diagnose problems. Other services are sometimes used to monitor technical performance of the website. These services do not record personal information about you.
We occasionally send e-mail announcements about Fantasy Index. Some of these e-mails are about new products, and you can control whether you receive these e-mails. You can stop product-related e-mails by using the Unsubscribe link at the bottom of the e-mail. If you prefer, you may sign into the subscriber area, click on “Your Account,” and change the Mailing Preferences option to unsubscribe from announcement.
Even if you unsubscribe from announcements, we will continue to send you e-mail in specific circumstances. We will respond to your requests for technical support. We will send password reset links if you request them. We will send you a receipt via e-mail whenever you make a purchase. And we will send any pay-for newsletters you have purchased.
In some cases, we are required to notify you about important changes on our website. You will receive these e-mails even if you use the “Don’t Subscribe” option.
The only other time Fantasy Index will send you e-mail is in response to a question sent directly to us. If you have requested contact by phone, we will use the phone number provided in your profile, or a number that you have provided in relation to your inquiry.
Fantasy Index occasionally sends messages through the U.S. Postal Service.
Questions or Concerns
Contact customer service by phone during business hours 206-527-4444, or by e-mail to firstname.lastname@example.org.